Frequently Asked Questions

OrréNaturals™ Hair Revival Ampoule — FAQ

Your go-to guide for understanding our product, ingredients, results, and care philosophy.

🔍 GENERAL QUESTIONS

Q: What is OrréNaturals™?
A: OrréNaturals™ is a science-backed, culturally-informed scalp wellness brand created to help Black women address the root cause of hair loss, especially in areas like the crown and edges. We specialize in follicle-focused care that helps prevent bald spots, soothe inflammation, and support regrowth — without harsh chemicals or false promises.

Q: What makes OrréNaturals™ different from other hair growth brands?
A: While many brands focus on strands, oils, or styling solutions, we focus on scalp science. Our Hair Revival Ampoule is powered by ingredients that exfoliate buildup, calm inflammation, stimulate circulation, and nourish the follicles directly — helping hair grow stronger, longer, and healthier at the root.

Q: Is OrréNaturals™ Black-owned?
A: Yes! We are proudly Black-owned and operated. Our mission is rooted in community care, culturally competent beauty, and real scalp solutions that speak directly to the needs of textured hair.

Q: Who is this product for?
A: Our ampoule is for anyone experiencing:

  • Thinning at the crown

  • Bald spots (early-stage or moderate)

  • Traction damage from tight styles

  • Inflammation, scalp itch, or tenderness

  • Slow growth and shedding

  • Early signs of CCCA or stress-induced alopecia

While the formula was made with Black women in mind, it is safe and effective for all scalp types.

Q: Does the product work for CCCA (Central Centrifugal Cicatricial Alopecia)?
A: Many of our customers have early-stage CCCA or symptoms like itching, inflammation, and a spreading bald spot at the crown. While we do not claim to "cure" CCCA, the ingredients in our ampoule are designed to reduce inflammation, exfoliate clogged follicles, and create a healthy scalp environment where regrowth is possible.

🔬 INGREDIENTS & SCIENTIFIC BACKING

Q: Is this formula all-natural?
A: It is 98% naturally derived and completely free from sulfates, parabens, silicones, synthetic fragrance, phthalates, drying alcohols, and mineral oil.

Q: What are the key active ingredients and what do they do?
A:

  • Salicylic Acid: A beta-hydroxy acid that gently exfoliates dead skin cells and buildup from the scalp, unclogging follicles so new hair can grow.

  • L-Menthol: Provides a cooling sensation that reduces itch and stimulates blood flow to support healthy follicles.

  • Caffeine: Backed by clinical research to block DHT (a hormone linked to hair loss) and encourage hair strand longevity.

  • Pumpkin Seed Extract: Contains phytosterols shown in some studies to inhibit DHT and reduce inflammation.

  • Dexpanthenol (Pro-Vitamin B5): A deeply hydrating humectant that conditions the scalp and strengthens hair at the root.

  • Aloe Vera Juice: Calms inflammation and provides natural moisture and vitamins directly to the scalp.

Q: Are there clinical studies behind these ingredients?
A: Yes. All actives in the formula have been selected based on peer-reviewed research. We offer a full ingredient-by-ingredient research breakdown — just email orrenaturals@outlook.com and ask for our Hair Revival Scientific Research Guide.

Q: Is it safe for sensitive scalps or skin?
A: Yes. Our formula is dermatologist-reviewed and free from the harsh chemicals that commonly cause irritation. Always patch test before full use.

Q: Is it safe for use while pregnant or breastfeeding?
A: We recommend checking with your doctor. While our formula is free from known toxicants, it’s best to get personalized medical advice during pregnancy or nursing.

🛋️ USAGE & RESULTS

Q: How do I use the Hair Revival Ampoule?
A:

  1. Apply directly to the scalp, especially on bald spots, thin edges, or areas of concern.

  2. Use on dry or clean damp scalp (before oils or styling products).

  3. Massage in gently for at least 60 seconds.

  4. Do not rinse out.

  5. Use once daily, ideally at night.

Q: Can I still use my oils, butters, or gels?
A: Yes, but let the ampoule absorb into the scalp first. Wait 10–20 minutes before layering additional products.

Q: How long does one bottle last?
A: Each 30ml ampoule should last 3–4 weeks with consistent daily use. For larger thinning areas, you may use slightly more per session.

Q: How soon will I see results?
A: Results vary by individual. Most customers report:

  • Less itching and inflammation in 1–2 weeks

  • Reduced shedding in 2–3 weeks

  • New growth or "baby hairs" in 4–6 weeks

  • Visible thickening of bald spots by week 8–12 with consistent use

Q: Is this a leave-in treatment?
A: Yes. It is designed to stay on the scalp and continue working over time.

Q: Can men use this product?
A: Absolutely! While our messaging is centered on Black women’s scalp health, the product is unisex and effective for anyone with similar concerns.

🚚 SHIPPING & RETURNS

Q: Where do you ship?
A: We currently ship across the U.S., Canada, and select international countries. Delivery takes 7-10 business days for U.S. orders.

Q: Do you offer free shipping?
A: Yes, we offer free standard shipping on orders over $50.

Q: What is your return policy?
A: We offer a 90-day satisfaction guarantee. If you don’t see results or aren't happy for any reason, contact us for a refund.

💬 STILL HAVE QUESTIONS?

We’re happy to help!

Email us at orrenaturals@outlook.com and:

  • Ask for our Hair Revival Ingredient Research Guide

  • Share a photo and we’ll help you build a custom hair routine

  • Get usage guidance, shipping help, or general product questions

Follow us on IG: @orrenaturals
Explore more at: www.orrenaturals.com

Your crown deserves care rooted in truth. Let’s grow.